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Troubleshooting troubleshooting — where to start?

Priya Nair Priya Nair 2 months ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

#getting-started
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Replies 4

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Priya Nair Priya Nair OP

This deserves more votes. It is a small change with an outsized impact on day-to-day use.

Marco Silva Marco Silva

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Hana Park Hana Park Accepted

Short answer: yes, and here is the supported path.

  1. Open the relevant settings panel.
  2. Make the change there rather than editing files.
  3. Save, then reload to confirm.

Doing it this way means your change survives updates. Hand-editing files does not.

Priya Nair Priya Nair OP

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.